Privacy policy

Privacy Policy for Arterise

Last Updated: 27 September 2025

Welcome to Arterise! We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (powered by Shopify), purchase our products, or interact with us on social media platforms like Instagram.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our service to you. This information falls into two categories:

A. Information You Provide to Us Directly:

  • Contact & Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We collect payment information to process your order. This data is processed securely by our payment gateway and is not stored on our servers.

  • Communications: When you contact us via email, social media, or our website's contact form, we collect the information you provide in your communications.

B. Information We Collect Automatically:

When you visit our website, we automatically collect certain information about your device and browsing activity. This is done through cookies and other tracking technologies. This information includes:

  • Device Information: Your IP address, web browser type, time zone, and information about the cookies installed on your device.

  • Usage Information: Information about how you navigate our site, including the pages you view, the products you look at, and the search terms that led you to our site.

We refer to this automatically-collected information as “Device Information.”

2. How We Use Your Information

We use the information we collect for several purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you updates about your order.

  • To Improve Our Store: To analyze how customers use the site, optimize our product listings, and enhance the user experience.

  • For Security and Fraud Prevention: To screen our orders for potential risk or fraud.

  • For Marketing and Advertising: With your consent, we may use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using tracking technologies like the Meta (Facebook/Instagram) Pixel to show you relevant ads on those platforms.

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties who help us operate our business, such as:

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Gateways: To process your payments securely.

  • Shipping Companies: To deliver your orders.

  • Marketing and Analytics Partners: We use services like Google Analytics and the Meta Pixel to understand our website traffic and for advertising purposes.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Cookies are small data files that are placed on your device or computer. We use cookies to help our site run effectively and provide the best experience for our visitors. We also use tracking pixels (like the Meta Pixel) to measure the effectiveness of our advertising on platforms like Instagram and Facebook. You can control and manage cookies in various ways through your browser settings.

5. Your Rights

You have rights concerning your personal data. Depending on your location, these may include:

  • The right to access: You can request a copy of the personal information we hold about you.

  • The right to correction: You can ask us to correct any inaccurate or incomplete information.

  • The right to deletion (or "to be forgotten"): You can ask us to delete your personal information, subject to certain legal and contractual restrictions.

  • The right to object to processing: You can object to us processing your data for direct marketing purposes.

To exercise any of these rights, please contact us at Support@arterise.in.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this data to fulfill our legal and tax obligations.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. Our website is secured with SSL technology to encrypt data in transit.

8. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at Support@arterise.in  or by mail using the details provided below:

Arterise
Support@arterise.in

8-4-548/48,
South Shankar lal Nagar,
Hyderabad, Telangana, India.

500018.